Richmond, VA

I'm a Single mother and a CNA I take care of the elderly I don't hurt people. I have been as patient as possible. Still haven't resolved them stealing my money and leaving me uninsured from sept 12th to Oct 12 which I than got new insurance with All State. I had a 6 mth contract for the last 3 yrs I was a client. They kept messing up my payments to where I ended up paying double at once several times. My bank informed me that I would owe them with in the range of $2000 for insurance lapse. I paid to finish my contract I said I didn't want to renew with them because of the problems. They charged me more money and ended my contract the same day 🤯🤬 I paid for the full contract. Now they hang up on me when I keep asking for chain of command so I can go through the proper channels to file a complaint or to fix the problem they created they have yelled at me and interrupted while I ask for the information. PLEASE DON'T PURCHASE INSURANCE FROM STATE FARM ESPECIALLY NOT THIS OFFICE THEY ARE VERY DISGUSTING PEOPLE!!! YOU'LL REGRET IT! 😭😭😭 I am filing with the BBB and small claims if I have to go that far. These outstanding reviews on here must be fake ya'll they're so Rude. God knows 🙏 I'm telling the Truth!.

Jake

Anna is the best…